HSBC Bank plc - click here for the UK Bank site.
HR Direct - call 0345 6024348 for any non pension related matters.
The HSBC Pension Scheme website can be found here: https://futurefocus.staff.hsbc.co.uk/
HSBC DB and Hybrid pensions are now administered by Equiniti (EQ) whose contact details are below. In the case of continued problems please contact the HSBC Pension Services Executive (PSE) direct using the following email pensionschemeexecutive@hsbc.com
The Defined Contribution (DC) Scheme remains administered by Willis Towers Watson.
On the epa website (electronic pensions administration) you can find details of your individual pension. You will need registration/logon details provided by Equiniti.
Pension queries - DB and Pensioner only: email HSBCDBPensions@equiniti.com Tel.: +44(0) 371 384 2620
Pension queries - Hybrid members only: email HSBCHybridPensions@equiniti.com

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